Returns & Exchanges

At esmi Skin Minerals, we want you to love your skin journey. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused products.

Return Process

• 1.
  Initiate Your Request

  Contact our Skin Service Team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship to esmi

  Affix the provided shipping label or address the package to our returns department and drop it off at your nearest postal service hub.

• 4.
  Processing & Refund

  Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.